Redesigning the support system of the Nasdaq Entrepreneurial Center to scale its impact from 100,000 to 1,000,000 under-resourced entrepreneurs globally. Focusing on understanding the journey of underserved founders and designing personalized pathways to success.
Process & Approach
Needfinding & Research
Conducted 3–5 in-depth interviews with founders.
Observed digital platforms and in-person programs.
Collected diary study vlogs capturing daily experiences of entrepreneurs.
Identified key pain points: access to funding, mentorship, and strategic guidance.
Synthesis & Ideation
Created empathy maps, journey maps, and clustered insights on FigJam.
Developed POV statements capturing unmet needs.
Generated “How Might We…” questions to guide ideation.
Sketched multiple concept ideas and storyboards visualizing founder journeys.
Prototyping & Testing
Built three low-to-medium fidelity prototypes addressing different intervention points.
Tested with real founders during Prototype Experience Day.
Iterated based on feedback, refining solutions for usability, relevance, and impact.
Storytelling & Final Presentation
Produced a 2-minute video highlighting real founder experiences.
Storyboarded the solution, illustrating how founders’ challenges are transformed into successes.
Presented a final concept to the Nasdaq Entrepreneurial Center, demonstrating practical and scalable impact.